Reference

Terms and Conditions That Cover Your Account

Using amana788 — including our lobby, live tables, and any wallet transaction via DANA, OVO, or GoPay — means you have read and accepted these terms. Access is subject to local law and is available only in eligible regions where it is permitted.

Account eligibility appliesDANA, OVO, GoPay wallet rulesLocal law determines accessTerms updated without prior noticeOne account per person
amana788 Terms and Conditions That Cover Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause here is unclear, or if you believe an account action was applied incorrectly, contact our support team before taking any other step. Our team can clarify wallet identity requirements, explain a hold on a DANA or OVO transaction, or walk you through an account review. Players in Bekasi and across Indonesia reach the same support queue — there is no regional split in how we handle terms queries.

Team online

Live Chat

Open the chat widget from the lobby footer. Available during operating hours for account and wallet terms queries, including DANA and OVO transaction holds.

Email Support

Send a detailed message to our support address. Include your account ID and the transaction reference for any GoPay or wallet dispute you want reviewed.

Account Help Page

The account help section covers wallet linking steps, identity verification, and how to submit a formal terms dispute through your registered account panel.

HOW WE HANDLE THIS

How amana788 Applies These Terms Fairly

We apply these terms consistently across every account. When a rule affects your wallet or your access, we aim to explain the reason clearly rather than close the door without context. Here is how we handle the areas that matter most.

Account Data Retention We keep your account data for as long as your account is active and for a period after closure as required by our internal policy. You can request details via support.
Wallet Identity Verification DANA, OVO, and GoPay deposits are checked against your registered name. If verification is needed, we request a document through your account panel — not by chat link.
Account Security Practices We use SSL encryption on every page, including the deposit and withdrawal flow. Your login credentials are hashed; we will never ask for your password in a support conversation.
Requesting a Terms Change Review If you disagree with how a term was applied to your account, submit a formal review request via email with your account ID. We aim to respond with a clear explanation.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice — especially around wallet rules, account eligibility, and what happens when a transaction is held.

No. The wallet you use must be registered in your own name. A third-party wallet deposit will be held, and the funds returned to the source wallet after verification.

We post an update notice in the lobby. Continuing to use the platform after the notice means you accept the revised terms. We encourage you to review updates when notified.

Email our support team with your account ID and a clear description of the issue. We review the case and respond with an explanation, including the specific clause that applies.

Access depends on local law and is available only in regions where it is permitted. We do not override local legal restrictions; check whether access is permitted in your area.

No. One person may hold only one account. Duplicate accounts are against our terms and may result in both accounts being suspended pending a review.

We retain account data for the period required by our internal retention policy. You can contact support to ask what data we hold and request a summary in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.