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How amana788 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the lobby — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention rulesDirect contact for data requests
amana788 How amana788 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply multiple layers of protection to your account data — from the moment you register to every deposit and withdrawal you make. Here is what that looks like in practice across the four areas that matter most to your privacy.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser settings at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. If we detect an unusual login attempt, your session is paused and you are notified immediately.
Data Retention Active account data is held for as long as your account remains open. Transaction records linked to DANA, OVO or GoPay deposits are kept for the period required by applicable regulations, then removed.
Requesting Changes You can request a correction to your registered name, email or mobile number by contacting support through live chat or email. Identity verification is required before any change is applied.
DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something or raise a concern about how your information is handled, our support team is the right place to start. We aim to acknowledge data-related requests promptly and follow a clear process for each type of query.

Team online

Live Chat

Open the live chat window inside your account dashboard to reach the support team directly with any privacy or data request question.

Email Support

Send a written data request or privacy concern to our support email address, listed in your account settings under the help section.

Account Help Centre

Log in and navigate to the Help section for self-service options covering data access requests, account deletion inquiries and wallet data queries.

Common Questions About Your Privacy Rights

These are the questions we hear most often when it comes to personal data, account information and your rights as someone who holds an account with us. Each answer reflects how we actually handle the situation.

We collect your name, email, mobile number and login credentials at registration. Payment references from DANA, OVO or GoPay are captured when you complete a deposit to verify and credit your account.

We share data only with payment processors needed to complete your DANA, OVO or GoPay transactions, and only under confidentiality terms. We do not sell your personal data to any third party.

Contact our support team via live chat or the support email in your account settings. We will verify your identity and send you a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. Transaction records may be retained for the period required under applicable local regulations before full removal is completed.

Session cookies keep your account active while you browse. Preference cookies save lobby settings like game filters. You can disable non-essential cookies via your browser without losing account access.

We store only the transaction reference and wallet identifier needed to match the payment to your account. Your full wallet PIN and password are never stored on our servers at any point.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.