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What Our Legal Terms Actually Cover

amana788 operates within the boundaries set by applicable law, and these legal terms define what you can expect from us — how we handle your account data, what governs access in Indonesia where local law permits, and how you can request changes or raise…

Account & Eligibility TermsData Handling PolicyCookie UseJurisdiction ConditionsYour Rights & Contact Path
amana788 What Our Legal Terms Actually Cover
DATA & SECURITY PRACTICE

How We Handle Your Data and Account Security

We apply standard data-protection practices across all account operations. Your personal details, wallet identifiers for DANA, OVO and GoPay, and transaction history are stored on secured infrastructure and are not sold to third parties. Cookies on our platform are used for session management and usage analytics only — you can adjust cookie preferences through your browser settings at any time. Account security relies on OTP verification at login, and any change to wallet details requires a re-verification step before the update takes effect.

Data Retention

We keep account and transaction records for the period required by applicable financial and data regulations. You may request a summary of your stored data through our support email at any time.

Cookie Policy

Cookies track your session and help the lobby load your wallet preferences faster. We do not use cookies to share data with advertisers. Clear or block them in your browser settings.

Account Security

OTP verification protects every login. Changing your linked DANA, OVO or GoPay wallet requires passing a secondary identity check — this cannot be skipped or bypassed through support.

Your Rights

You can request access to your personal data, ask us to correct inaccuracies, or request account closure at any point. Submit those requests through in-account messaging or the support email channel.

LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about how these terms apply to your account, or need to make a formal data request, our support team handles legal enquiries separately from general account help. You can reach us through live chat, email or the in-account messaging tool — each channel routes legal requests to the right team. Players in Bekasi and elsewhere in Indonesia can use the same channels; there is no separate regional line.

Live Chat Open the chat widget from any page inside your account. For legal or data-related queries, state your request clearly so the agent can escalate to the right team.
Email Support Send your formal policy or data request to our support email. Include your registered account ID so we can locate your record and respond within our standard handling window.
In-Account Messaging Use the message tool inside your account dashboard for written requests that need a paper trail — useful when asking about data retention, account closure or transaction records.

Common Questions About Our Legal Terms

These questions cover what our legal terms mean in practice — from how we store your data to what happens when you close your account or dispute a transaction linked to your OVO or DANA wallet.

Yes, but access itself depends on whether local law in your region permits it. These terms govern your use of the platform wherever you access it from a permitted region.

Send a data request through the in-account messaging tool or by email. Include your account ID. We will confirm receipt and provide your data record within the handling period.

We log the transaction reference, amount, wallet type and timestamp. We do not store your full wallet PIN or credentials — those remain within the wallet provider's own system.

Yes. Submit a closure and deletion request through support. Some records may be retained for the period required by financial regulations, but your active account data will be removed.

We post updates on this page and notify you through your registered account contact. The effective date of the current version appears at the bottom of the terms document.

Stop using the platform and contact support to close your account. Continued use after an update is posted counts as acceptance of the revised terms, so act before that if you object.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.